Blue screen, virus pop-ups, a failed Windows install, a deleted thesis… We connect to your PC, diagnose it for free, and fix it at a price agreed before we start.
Book a repair See pricingFree diagnosis on every job. You approve the price before any work starts.
Fully remote. No need to carry your laptop anywhere, no language barrier.
Message us with your problem, plus a screenshot or photo
We confirm the issue and quote a fixed price
You run a small tool; you watch the screen the whole time
Check the result first, then pay by WeChat Pay or Alipay. Not fixed, no charge
We are not the cheapest. We are the least stressful.
Chat with us in Chinese or English — whichever you prefer. Your machine may run an English system with overseas software; that is exactly the setup we work with every day.
Online 24/7 — late nights, weekends and holidays included, which covers mornings in Europe and evenings in the Americas and Asia-Pacific.
Backups confirmed before any wipe. We never touch banking or social accounts. Sessions are screen-recorded.
No surprise charges, no "while we were in there" upsells.
No cracked software, no risky patches. Your machine stays clean.
Every job comes with a support window from 7 to 90 days.
Try these first — if it gets risky, we can take over remotely.
A blue screen is not a virus and usually…
Read more →An English installer, a university licen…
Read more →Two-minute boot times, a browser that sp…
Read more →Still unsure? Message us on WeChat or email — we reply 24/7.
The whole session is screen-recorded and you can disconnect at any moment. We only touch what is needed for the repair, and never open banking, crypto or social accounts — this is written into our service terms.
Expert and Gaming packages include a backup confirmation step: we go through the folders you need to keep before anything is wiped. Basic does not include a backup, so please back up first.
Troubleshooting and data recovery are "no fix, no charge". If we diagnose it as unfixable or unrecoverable, you pay nothing.
We accept WeChat Pay and Alipay — scan our QR code or pay after adding us on WeChat. You can also pay after the repair is verified — no prepayment risk.
We are online 24/7, including late nights, weekends and holidays. Send a description of the problem and we reply with a diagnosis within 30 minutes; urgent cases can be flagged when booking for priority handling.
A working internet connection and 20–60 minutes of your time. For a Windows reinstall you need a valid licence — we use the one already tied to your device, or one you provide.
Email us with a description of the problem and we will reply with a diagnosis within 30 minutes — 24/7.
Scan to add us. Send "PC repair" plus a screenshot.
Describe the problem, attach a screenshot or photo, and we will quote you.
xrco123@outlook.com
Send an email